Sears is ready to help you fill your sleigh this holiday season!
We met recently with Joelle Maher, president and chief member officer for Sears, to kick off the official start to the holiday shopping season. Joelle shared with us her enthusiasm for the deals awaiting members in the categories they love to shop at Sears.
Joelle, it sounds like members can look forward to incredible member-only opportunities throughout November. So much, that they might need a sleigh for all the great deals?
Sears has been synonymous with the Holidays for many generations. Many of us remember dog-earring the Sears Catalog for the gifts we hoped Santa would bring us when we were kids. Today, Sears is tapping into the way our members are shopping, providing great products, great deals and best of all, an easy shopping experience through our technology-based integrated retail offerings. So yes, bring your sleigh and make sure it has a lot of room in the back!
What sort of offers will be available exclusively for Shop Your Way members throughout November?
I’m very excited about the offers for our members, and I’m confident they will be too. Now through Jan. 2, Sears credit cardholders receive 10 percent back in points on the first $500 of each qualifying purchase with their Sears card so filling the sleigh means more rewards for members. The offer is valid through Jan. 2, 2016, and reward points expire Jan. 30, 2016 (valid opt-in email required). Sears will announce more savings events and exclusive shopping opportunities for its Shop Your Way members later in the season.
We’re also having a Veterans Day Sale from Nov. 5 through Nov. 14. Members can find 40 percent or more off on Kenmore appliances; an extra 20 percent off sale- and regular-priced clothing, accessories, intimates, home fashions and housewares purchases of $50 or more with coupon; and up to 60 percent off top-brand mattresses. Plus, any active-duty, reserve and retired military personnel can save 40 percent off regular-priced tools and Home Appliances or an extra 10 percent off discounted tools (or an extra 5 percent off discounted home appliances). For more information, visit sears.com/veteransday.
Members can also look forward to our Family & Friends Event on Nov. 8. During this newly extended 12-hour event—more than two weeks before Black Friday—members can get some Black Friday deals early in-store and online. Sears will feature select apparel, small appliances, tools, fitness, TVs and footwear deals at Black Friday pricing with an additional 5 to 20 percent discount, making it one of the best savings opportunities of the season. For more information, visit sears.com/familyandfriends.
Sears has been at the forefront of blurring the lines between online and in-store shopping for years. How is Sears making the holiday shopping experience easy and hassle-free?
Shopping, particularly during this time of year, should be joyful! We have a great assortment of services to help make our members’ experiences more enjoyable. From the ease of In-Vehicle Pickup to Return and Exchange in Five, to free shipping and two-day free shipping on qualifying online orders for Shop Your Way Max members, Reserve It and Meet with an Expert, we’re focused on providing hassle-free shopping whenever, wherever our members choose. We also offer Expanded Free Store Pickup, an online/in-store collaboration that enables members to pick up sears.com or kmart.com orders at any of each other’s stores – more than 1,700 locations nationwide.
What can smart phone and tablet users expect from the newly updated Sears app?
Is it possible to get excited about an app? Thanks to the feedback from our loyal Sears app users, members and customers, we’ve created an even more amazing app shopping experience. Users will immediately notice cleaner, easier navigation and larger product photos. You can read product reviews from Consumer Reports and other members. Using the app allows you to save eCoupons to your profile to use anywhere, anytime, and you can stay in-the-know about sales and promotions. Users can view their local store’s current advertisements and specials. In addition, members can make the most of their Shop Your Way points, track orders, manage layaway and access free shopping conveniences like Free Store Pickup and In-Vehicle Pickup. Shoppers can download the Sears app at Sears.com/mobile and discover more at Sears.com.
After everyone is finished with their Thanksgiving meal, what time can they start shopping in Sears stores? And on Black Friday?*
Sears holiday hours on Thanksgiving (Thursday, Nov. 26) and Black Friday (Friday, Nov. 27) are:
- Open from 6 p.m. on Thurs., Nov. 26 to 2 a.m. Fri., Nov. 27
- Re-open from 5 a.m. to 10 p.m. Fri., Nov. 27
We’re looking forward to serving members and customers this holiday season. It means a lot to our team at Sears to bring you exciting deals and help thrill your loved ones this holiday season. And don’t forget, Bring YOUR Sleigh, because we are bringing ours!
Join the conversation on Twitter and Facebook about Sears holiday at #BringTheSleigh.