Recently, one of our home service technicians, Antonio Corzo, was in a member’s home in Bound Brook, New Jersey, repairing a washing machine. While diagnosing the problem, he discovered an issue that initially seemed like it would require a total washer replacement. That finding would mean a significant cost to the member, so Antonio wanted to confirm his diagnosis. Instead of returning to the office to consult other technicians and then scheduling a follow-up appointment, or trying to … Continue Reading »
Kmart Throws the Ultimate House Party
Last week, Kmart hosted its first-ever cross-format preview event featuring the new 2016 summer and fall collections…and it was ridiculously awesome! We threw the ultimate “House Party” by transforming a super-cool loft space in New York City into a shopper’s paradise showcasing our newest décor, apparel, appliances, accessories and more. My favorite quote of the day was, “Wow….this is what ‘gorgeous-starting-at-$9.99’ looks like!” The great items, fab styling and wonderful prices were a unique … Continue Reading »
Sears Launches New Service to Connect Online Shoppers with In-store Product Experts
Purchasing a new refrigerator, oven, or washer and dryer for your home isn’t something you do every day. With new features, new technology and new brands, you may feel overwhelmed as you begin your search for the perfect appliances. As the number one appliance retailer, Sears carries the top 10 brands and, as the home of Kenmore for over 100 years, we understand how our members shop for appliances better than any other retailer … Continue Reading »
Kenmore PRO Kitchen Appliance Suite
Sears Holdings’ Kenmore team is proud today to introduce a new innovative line of Kenmore appliances called Kenmore PRO® designed to fit into the aspiring home chef’s kitchen without remodeling. We met recently with two members of the team, Tom DeSalvo, divisional vice president, product development, and Lori Wood, director, product management, to discuss how the Kenmore team identified a need for the line and the three years of development to bring the products to market for our members … Continue Reading »