Today, we announced a game-changing agreement between Amazon and our Kenmore brand, the most trusted name in home appliances in America. Starting this month, we will begin to roll out Kenmore products on Amazon.com with our Kenmore Smart connected room air conditioners available for purchase immediately to meet the needs of customers this summer … Continue Reading »
Sears Home Services Repairs Appliances Faster with Latest Innovation
Recently, one of our home service technicians, Antonio Corzo, was in a member’s home in Bound Brook, New Jersey, repairing a washing machine. While diagnosing the problem, he discovered an issue that initially seemed like it would require a total washer replacement. That finding would mean a significant cost to the member, so Antonio wanted to confirm his diagnosis. Instead of returning to the office to consult other technicians and then scheduling a follow-up appointment, or trying to … Continue Reading »
Committed to our Members, Kmart and our Transformation
Last week, we announced a partnership between Shop Your Way®, Sears Auto Centers and Uber. This is another example of how we are transforming Sears Holdings to focus on serving our Shop Your Way members in a wide variety of ways. You should expect additional partnerships over time emphasizing our Shop Your Way business and demonstrating ways that we will bring value to our members’ lives every day … Continue Reading »
How Sears is Revolutionizing Home Services and Repair
I just spent the last week at the grand opening of our new Sears Home Services Seattle tech development office. It might sound cliché, but the office, located downtown within the Columbia Center Tower, is buzzing with energy … Continue Reading »
Building Community Together
Sears Home Services has an ambitious vision for 2014 that includes working directly with our non-profit partner Rebuilding Together and engaging our Home Services associates in a national volunteerism campaign. This week we launched Building Community Together in Tampa Heights, Fla. where we had an opportunity to volunteer as a team and demonstrate our commitment to give back to our members and their communities … Continue Reading »