Shopping for Appliances Made Easier at Sears with Digital Product Signs

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At Sears Holdings, we continuously seek new ways to make shopping more convenient for our members. We also look for ways to reduce manual tasks by automating them for our store associates so they can spend more time assisting our members. … Continue Reading »

Expanding Free Store Pickup: Bringing Kmart to Your Nearest Sears Store and Sears to Your Nearest Kmart Store

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At Sears Holdings, we continue to look for more ways to make shopping easier for our Shop Your Way members and customers. We were one of the first retailers to introduce Buy Online, Pick up in Store over 12 years ago and we continue to introduce integrated offerings to help our members and customers shop on their own terms … Continue Reading »

Serving our Members through Connected Solutions

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At Sears Holdings, we pride ourselves on our commitment to innovation in serving, delighting and engaging our members. As the leader of the Consumer Electronics business, I am constantly searching for new products and services that will excite our members and improve their lives. With technology allowing more and more products to become connected, the feedback from members is clear—members want more products and services that help them manage their family’s health, home and entertainment, at any … Continue Reading »

Connecting our Members with Thousands of Our Associates Across the Country

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With the goal to innovate around our members and customers, we are continuing to look for ways to provide them with the best possible solution to meet their needs. To accomplish this, we are building solutions that provide our members with information across any channel (stores, online, mobile) in order to assist them before, during and after their purchase … Continue Reading »

The Role of Technology in our Transformation

As a 128 year old company, Sears has been a part of American life for generations. With the Sears Catalog, it was the nation’s pioneer in providing what we call today an integrated marketplace for everything from automobiles to fine china. But the retail landscape has changed significantly over the past decade. We are proud of our legacy but we also recognize the need to adapt, innovate and transform … Continue Reading »