When Sharon Reininger purchased her washer and dryer in April at her local Sears store, she had no idea she would receive a full refund for the set a couple of months later. Taking the gamble on Sears’ Chicagoland “Beat the Heat and Get it FREE” promotion paid off for customers … Continue Reading »
Tutu Park Kmart Returns Better and Stronger After Hurricane Irma
Nearly a year ago, Hurricane Irma slammed into the Virgin Islands with a vengeance, ripping apart everything in its path, followed by weeks of torrential rain. Tutu Park was one of the hardest hit areas on the island of St. Thomas closing businesses including the island’s beloved Kmart, the second largest store in the format … Continue Reading »
The Best of Both Worlds
On June 16, Sears and Kmart unveiled a new store-in-a-store. The historic Brooklyn-based Sears originally opened in 1929 now includes a 10,000 square foot Kmart store that has all those grab-and-go items for the busy city shopper, such as: groceries, health and beauty, pet supplies, snacks and drinks, cleaning supplies and more … Continue Reading »
Update: Sears Auto Center Tire Installation Program With Amazon.com Expands To An Additional 71 Stores
Last month, Sears Auto and Amazon.com announced their collaboration which enables all tires ordered on Amazon.com to be installed at select Sears Auto Centers. The new Ship-to-Store capability was initially available at 47 Sears Auto Centers in eight metropolitan areas. Today, Sears Auto has expanded the availability of the tire installation service to an additional 71 stores, bringing the total to 118 … Continue Reading »
Podcast: Mitch Bowling of Sears Home Services Talks Culture
Mitch Bowling, chief executive officer, Sears Home Services, is bringing about culture change to the nation’s number one provider of appliance services. Introducing a new concept earlier this year of One Member, One Platform and Infinite Solutions, Mitch is redefining how Sears Home Services comes together as a team to provide excellent service to our customers … Continue Reading »