On March 20, Innovel Solutions – Sears’ best-in-class logistics provider for delivery and installation of major appliances – opened a new call center in Manteno, Illinois. This will add approximately 30 new jobs to the first Innovel-branded building. The center will manage inbound and outbound calls for customers.
First launched as Terminal Freight Forwarding Corporation in 1939, Innovel currently makes more than four million deliveries annually and has 1,100 trucks on the road daily.
A short ribbon-cutting ceremony was held with the local Chamber of Commerce, Manteno Mayor Timothy Nugent, Innovel Solutions executives and local business leaders. Approximately 75 people attended the ceremony. This new center will join the four other locations – Romeoville, Illinois, Winter Park, Florida, Delano, California and Sacramento, California.